What Exactly is a Root Reseller Account?
We offer the industry's leading cPanel based Reseller system -- which means as a Reseller you can create and host as many web sites and accounts as you wish under your Reseller account. We include cPanel, the leading web hosting control panel system so you can automate the needs for your end clients to manage their web sites, email addresses, and everything else you would expect to have on a professional web hosting service.
On the Root Reseller packages, we take the success of our professional reseller hosting plans to the max, and provisiong you on your OWN server with dedicated resources. The key difference with the Root Reseller is you have your own server, which is more stable and higher performing than standard reseller hosting accounts because you do not have to share the same web server, or email server with any other resellers. On a Root Reseller, you completely control your server - your accounts, and the software and configuration options can be changed to meet your needs in every fashion.
As a root Reseller you can also create your own resellers, under your Root level account. This is often referred to as Master Reselling (where by you can create your own resellers under you, that then can host their own web sites and accounts). You can automate all this with the included WHMCS billing software system from payment automation to real time provisioning of your web hosting accounts. You can also manage your reseller, and Root Reseller via any web browser to easily access the secure cPanel/WHM control panel.
How to migrate my web hosting contents to a Root Reseller We Hosting?
We are always here to help you out. You can either create your backup and we will restore it for you. Else, you can directly contact us we will help you in your website migration.
Can I firewall my server?
Absolutely. We recommend configuring iptables on all Root Reseller We Hosting servers, as well as keeping up-to-date with patches to keep your systems secure. Our team will help you out in that, just inform us.
How can I upgrade an existing Root Reseller We Hosting server?
Its very simple. From your client area's home page, click on the drop down arrow, next to your Root Reseller We Hosting service. Then select the plan to which you want to upgrade/downgrade. Select your option and wait for a while, the process might take some time, it depends on how much data you are having in your container, if the container is full and there is lot of data, it might take more time.
How much technical knowledge do I need to have?
If you have a basic understanding of Linux administration, that's good enough to start with. There are lots of short tutorials available over the net, if you are novice. But don't worry our expert support team is available 24x7 for you. Whenever you feel like, just get in touch!
Do you offer Managed Services?
Yes we do provide managed support, in fact, our whole hosting infrastructure is fully managed. Pick up any hosting plan you need and we are there for you, even for the dedicated servers.
How do you backup data?
If you want change the OS of the Root Reseller We Hosting, you just need to let us know the OS version which you need and we will do it for you.
What if I break/corrupt my Root Reseller We Hosting server?
Our virtualization technology doesn't allow you to break your Root Reseller We Hosting, but on deleting some important files, the OS might get corrupted. You can quickly restore it from your recent backup or rebuild it with a clean installation.
How many IPs do I get?
By default, 1 IP is allocated to every Root Reseller We Hosting, but more can be added by providing appropriate justification
What payment methods do you accept?
We accept online Bank Transfer, Easy Paisa, Paypal.
What kind of support do you provide to your customers?
For our customer’s convenience, we provide a wide array of helpful resources. Use these resources not only to help you get started but also for ongoing support. You can begin by accessing our Resource Center for useful tools like how-to videos, small business webinars, blogs, and user guides.You can also use our online chat feature or support ticket system. Need more help? Our technical support is available 24/7.